Red Management / General terms and conditions

General terms
and conditions.

Draft for review by our legal adviser. Not yet finalised.

Draft for legal review, 30 September 2026

This proposal does not yet replace any existing terms or contracts. Maarten Mosterd must assess its legal effect and the marked choices.

1. Parties and applicability

These terms concern the services of Red Management. The client is the person or business commissioning an assignment. “In writing” also includes an email that can be retained.

These terms apply to contracts for which they were made available and declared applicable before or when the contract was concluded. A separate written agreement takes precedence over these terms. Mandatory law always takes precedence. A consumer is a natural person not acting for purposes relating to their trade or business; the label on a quotation does not determine that status.

The agreed terms continue to apply to existing assignments unless the parties agree on a valid change. If a provision is invalid, the parties assess the consequences and, where necessary, seek a valid arrangement consistent with the original agreement.

2. Quotation and assignment

A quotation describes the work, deliverables, price, any external costs and validity period. Unless stated otherwise, the quotation is valid for three months. An assignment arises when agreement is reached on the offer, for example through written acceptance. A general request for information is not yet an assignment.

We record which services are included, such as design, development, copywriting, photography, video, content planning, advertising or business support. We also agree on the number of revision rounds, file formats, usage rights and any handover or transfer. Individual parts of an overall quotation cannot automatically be purchased at a proportionate share of the price.

3. Collaboration and supplying material

The client supplies necessary information, material and feedback in good time and reports changes affecting the assignment. The parties agree on how access to accounts and files will be arranged securely. Login details are not shared through a public contact form.

The client ensures that the necessary rights to supplied material and appropriate arrangements with people depicted or involved are in place. Red Management remains responsible for its own actions and investigates indications of unlawful use. If material or instructions are unlawful or exceed agreed boundaries, the relevant part may be refused or suspended. The parties then discuss the consequences for scheduling and costs.

4. Performance, scheduling and external platforms

Red Management carries out the assignment with care and keeps the client informed of relevant progress. A specific result that has been promised remains an agreed obligation; marketing results such as search rankings, reach, followers or turnover are not guaranteed unless a specific, valid guarantee has been agreed in writing.

The schedule is set out in the quotation. Expected timeframes are a starting point; where a deadline is binding or essential, this is expressly recorded. In the event of delay, the parties discuss the cause and an appropriate solution. Statutory rights in the event of non-performance remain in place.

Platforms such as OnlyFans, Kinky and Sexjobs have their own terms and may change functionality or access. The assignment does not confer a right to admission to a platform. The parties agree who manages accounts, approves publications and pays any costs. When engaging third parties, Red Management clarifies the allocation of tasks and remains responsible to the extent determined by the contract and the law.

5. Photography, video and publication

For a shoot, the parties record matters including its purpose, location, schedule, participants, recognisability, boundaries, selection, post-production and permitted use. For erotic imagery, we work exclusively with adult participants. The method of age verification and record-keeping is agreed before the shoot, using as little personal data as possible.

A participant is not required to cooperate with a pose, act or recording to which they do not agree. Changed boundaries are respected. Reasonable arrangements are made about any business consequences of a change; payment does not oblige anyone to take part in an intimate act or recording.

Publication by Red Management takes place only after the agreed approval. An assignment does not provide general consent for reuse. Our own portfolio, advertising or social media require separate, demonstrable consent and/or an appropriate rights agreement, including with people depicted. Any withdrawal of consent and requests for removal are assessed according to applicable law and the agreements made.

6. Price, payment and additional work

The quotation states whether prices include or exclude VAT. For consumers, the total price including VAT and unavoidable costs is stated in advance. Advertising budgets, licences, travel or location costs and other external costs are included only if agreed.

This draft retains the existing basic payment arrangement: a 50% deposit after agreement, with the remainder due on completion, unless agreed otherwise. Invoices have a payment term of fourteen days.

To be confirmed: whether this arrangement is suitable for all services. Final handover and the commencement of usage rights may be linked to payment for the relevant assignment, to the extent permitted by law.

Work outside the agreed scope is additional work. Red Management discusses the consequences for price and schedule beforehand and requests approval. Unexpected charges are not added afterwards for work the client could reasonably have considered included.

In the event of late payment, the client receives a reminder. Interest and collection costs are charged only to the extent and in the manner permitted by law. Consumers are first given the legally required opportunity to pay without incurring charges. This draft does not impose a fixed €15 penalty or an automatic entitlement to all legal costs.

7. Hosting, maintenance and ongoing services

Hosting, domain registration, updates, monitoring, backups and ongoing content support form part of the assignment only if expressly included. The contract states who provides what, the frequency, backup retention periods, recovery options, costs, duration and notice period.

This draft does not carry over the old standard promises of quarterly updates, fifteen minutes of changes per month and seven-day backup retention as current packages.

Before finalisation: the packages and services actually offered must be described separately. This does not change rights under packages already contracted for.

Renewal and termination are clearly agreed in advance. Statutory restrictions on automatic renewal and notice periods apply to consumers. A price change must have an agreed, sufficiently clear basis and be announced beforehand, with the termination option arising from the law or contract.

For domain names, the parties agree who the holder is and who ensures timely renewal. In the event of a payment problem, the client is informed of risks and possible next steps. Registrar terms and expiry periods may differ by domain extension.

8. Review and delivery

The client receives a draft or selection and a reasonable, agreed period for feedback. A lack of response does not automatically mean that every defect has been accepted or that permission for publication has been given. The parties confirm delivery and any remaining points.

The assignment specifies what will be delivered, including files, access, manuals and any source files. Raw photograph or video files are not automatically included. A demonstrated failure to meet the agreement is investigated within an appropriate period and, where Red Management is responsible, remedied.

9. Copyright and usage rights

Rights to existing material remain with the relevant rights holder. For new work, the parties record whether rights are transferred or a licence to use the work is granted. A copyright transfer requires the documentation prescribed by law. Rights to software, fonts, stock material and other third-party components remain subject to their respective licences.

If no transfer has been agreed, the client receives a non-exclusive right of use after payment for the agreed purpose, channels and duration.

To be determined in the quotation: whether this right is unlimited in time, which edits are permitted and whether the website can be transferred to another manager. Ending hosting does not automatically end a separately agreed usage right.

Attribution, promotional reuse or a migration fee is not automatically enforced under these terms. Any such arrangements must be made clear in advance and be consistent with privacy, third-party rights and applicable law.

10. Confidentiality and personal data

The parties handle confidential information carefully and restrict access to people who need it. Confidentiality also covers work names, contact details, images and non-public business information. Disclosure to third parties may be necessary for the assignment or required by law; appropriate arrangements and a valid legal basis apply.

The parties determine their roles in relation to personal data. If Red Management acts as a processor, they record the required data processing arrangements. The privacy statement explains Red Management’s own processing. A contract does not automatically provide a sufficient legal basis for processing special categories of personal data or publishing intimate material.

11. Changes, cancellation and termination

Changes are confirmed in writing. In the event of cancellation or early termination, work performed, reasonable demonstrable costs and any applicable statutory rules on compensation are assessed. A deposit is not automatically forfeited in full. Specific rescheduling and cancellation arrangements may be made in advance for shoots, provided they are reasonable and legally valid.

In the event of a breach, the other party is first given written notice and a reasonable period to remedy it where required. Suspension and termination for breach must be proportionate to the seriousness of the breach and comply with the law. In the event of force majeure, the parties discuss postponement or termination; statutory rights continue to apply.

When management or hosting ends, the parties agree which files and access will be handed over, within what period and at what costs agreed in advance. Deletion is announced and coordinated with retention obligations and privacy arrangements. This draft does not impose an automatic €250 migration fee.

12. Consumers and the cooling-off period

For distance or off-premises contracts, a consumer receives the legally required information about the service, price, complaints and any right of withdrawal, including the applicable model form. Services generally have a fourteen-day cooling-off period from conclusion of the contract, unless a statutory exception applies.

Work starts within the cooling-off period only after an appropriate express request. Any payment due on withdrawal and loss of the right of withdrawal after full performance require the statutory conditions to be met. Merely accepting general terms and conditions is not sufficient.

For Maarten: check whether Red Management serves consumers and develop the required ordering, information and consent steps separately.

13. Liability and complaints

The parties are liable according to the law and legally valid agreements. The broad exclusions and general indemnities in the old text have not been carried over unchanged.

Legal choice before finalisation: assess any limitation for business clients in relation to the assignment value, insurance cover, privacy risks and exceptions. This draft does not introduce a new liability cap. Liability that cannot legally be excluded remains in place.

Report a complaint as soon as reasonably possible to info@redmanagement.nl, explaining the problem. The parties first try to find a solution together. A complaint does not remove statutory rights.

14. Governing law and changes

The contract is governed by Dutch law. This does not deprive consumers of the protection of mandatory rules that would otherwise apply. Disputes are submitted to the court having jurisdiction under the applicable rules.

A new version on the website does not automatically change an existing contract. Changes during an ongoing contract require a valid basis, appropriate notice and, where required, consent or an option to terminate. The final terms will have a version date and be made available before or when new contracts are concluded, in a form the client can retain.